Refund, Trial & Exchange Policy

📦 Refund Policy

Your happiness matters to us. If you’re not satisfied with the quality or size of your purchase, The Shavez Wear offers a full refund within 7 working days.

Refunds will be processed through the same payment method used at checkout (Card, bKash, or Nagad).

👕 Trial Policy

Step 1: Place Your Order

Quick and easy — just add to cart and checkout!


Step 2: Try It On at Delivery

When the delivery agent arrives, try your item within 10 minutes before confirming payment.


Step 3: Confirm or Exchange

✔️ Fits perfectly? Complete payment and enjoy!

❌ Doesn’t fit? Return it to the agent, pay only the delivery charge, and message us on Facebook or Instagram for a quick size exchange.

🔁 Exchange Policy

If you experience any of the following:

  • Size doesn’t fit
  • Product defect (very rare!)

Please contact us within 48 hours to arrange an exchange.

  • For size exchanges, the delivery charge will be borne by the customer.
  • If the item is defective or we sent the wrong size, we will cover the delivery charge for the exchange.